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Spa Fundamentals

We would like you to make the most of your time at Senses Spa and Salon and in doing so would ask that you follow these helpful tips. Reservations We encourage you to schedule your appointment in advance to make certain the preferred treatments or times are available. Please have your credit card information ready as it is required to reserve your spa experience. Should you have special requests, physical limitations, or allergies, please notify your reservationist at the time of booking and your therapist at the time of your service. Cancellation Policy Because your services are reserved for you, we ask that you provide 24 hours notice if you need to change or cancel your appointment. Without this notification you will be charged in full. Spa Facilities We provide you with a private locker, robe and sandals, as well as grooming amenities. We have separate women’s and men’s wet areas that include steam, sauna and whirlpools. If you would like to experience our coed steam room, you will need to bring your swimsuit. With your spa experience you have all day access to our fitness facility. You need only bring workout wear to enjoy our fitness facility. For your enjoyment and comfort we offer fresh fruit, bottled water and fruit juice. Time is of the Essence During your arrival to the spa and prior to your services, give yourself plenty of time so you can enjoy a cleansing shower, steam, sauna and whirlpools as well as our coed steam room and lounge. You will enjoy your services much more with warmed muscles and a relaxed mind. What to Wear It is our top priority to insure that you feel comfortable at all times. It is customary to completely disrobe for your spa services, although you may wear a swimsuit or undergarment if you prefer. Your privacy will be maintained at all times and throughout your services your body will be professionally draped. At no time will you be fully exposed. In the coed steam room and lounge you will be required to wear a swimsuit. Arrival We invite you to arrive at least 30 minutes prior to your first scheduled spa appointment (salon services excluded). This will allow time to receive your locker, change into your provided robe and sandals, shower and enjoy the steam, sauna and whirlpools.
Arriving late will limit the time of your treatment, thus lessening your experience and your relaxation. As a courtesy to the next guest, your treatment will end on time regardless of when you begin.
General Information Guests of Senses Spa & Salon must be at least 18 years of age and present a valid picture ID. Digital ID’s are not accepted as approved forms of identification. Senses Spa & Salon is a non-smoking facility. To maintain the serenity of the spa we ask that you turn off all cellular phones and other electronic devices prior to entering the locker room and treatment areas. We request all valuables be left in the safe in your hotel room or at home. Gratuity Gratuities are voluntary, but appreciated by staff. For excellent service, customary gratuity ranges from 15% to 20%.